The Insurance Company
We spent the next several days going through every document.
We discovered that several claims had been denied because of missing paperwork.
Some bills had been sent to the wrong department.
One treatment had been approved, but the hospital had never received the updated authorization.
Ben had been working extra shifts to cover expenses that might have been covered all along.
I was furious.
Not at him.
At the situation.
At the months of stress.
At the fact that our family had been suffering in silence because nobody had sat down and looked at everything together.
We hired an insurance advocate.
We contacted the hospital billing department.
We spoke with Emily’s doctors.
We made a complete plan.
For the first time in almost a year, Ben stopped taking every extra shift.
He started coming home.
We began eating dinner together again.
Sometimes we talked about Emily.
Sometimes we talked about ordinary things.
Sometimes we sat in silence.
But we were together.
And that mattered.
